Uber has begun taking away one of the few competitive edges the taxi industry still holds; the need for a scheduled booking. Since Uber launched six years ago, the service has been valued for its accessibility and availability, with drivers always just around the corner. However, customers have expressed the need to arrange an advanced pickup to ensure an Uber will be available for them when they need it.
Last month Uber launched the option through the UberX service to schedule a ride, allowing users to make bookings as much as 30 days in advance.
Scheduling a ride is just as easy as requesting an Uber on the spot. To place a booking select the UberX service, and tap the “Schedule a Ride” option. From here you select your pickup date, time, location and destination. You are then provided with a fare estimate, keeping in mind this may not take into account any surges on the day if demand is high. The final step is to confirm your upcoming trip and schedule it, with the opportunity to edit or cancel the trip available to you any time before the ride is ready.
Uber will send confirmation to you 24 hours and 30 minutes before your trip, with a final notification five minutes before the driver is dispatched. Like any Uber ride you will be charged a $5 cancellation fee if cancelling the booking five minutes or more after the ride has been dispatched.
Due to the complexity of the service, the option to schedule a ride is only available in certain metropolitan areas within Australia. The service is currently available in:
As the service continues to be used, Uber plans to add to its list of serviceable areas in existing and new cities, ensuring you’ll have that 4am lift to the airport available wherever you may be.